Terms and conditions


Terms and Conditions


The Booking

When booking a course, a contract is made when the booking is confirmed either in writing, email or phone by Alive Surf School. When booking via the phone this is a verbal contract.

Full payment is due at the time of booking. This can be in the form of online booking system (PayPal), Cash, Cheque, or Credit/ Debit card. The person making the booking accepts responsibility for payment for everyone on the booking and is responsible for ensuring that all other persons on the booking read the Terms and Conditions below and that they are aware of the booking details.

All participants must complete the participation form before they will be allowed to take part in any surf lessons. Parents or guardians must sign for participants who are under 18 years of age.

In certain groups where applicable a group leader/ Guardian can sign. e.g. a school teacher can sign on behalf of the group. Alive Surf School does not accept any responsibility for a leader/guardian who has failed to get participation forms signed by their group.

 

Changing your Booking

Alive Surf School will make every effort to arrange any changes requested after the booking has been confirmed. Any changes are subject to availability of course dates, places, and or Instructor availability.

In the case where your group size drops in numbers from the original booking we must receive notification of this in due time and in writing / email. If the changes are less than 7 days prior to the lesson you will be responsible for paying the balance on the original booking.

 

Cancellations

All cancellations must be sent in writing / email wherever possible and will be effective on the date which they are received by Alive Surf School.

Cancellation charges are payable as follows; Over 21 days before lesson date:
15% of total cost payable

Less than 21 days before lesson date: 50% of total cost payable

Less than 7 days before lesson date: 75% of total cost payable

Less than 48 before lesson date: 100% of total cost payable

 

Surf conditions

In the rare event that Alive Surf School considers sea conditions to be unsuitable for surf instruction we have two options:

1. Your lesson will be re-arranged for an alternative date / time 2. A credit voucher will be issued.

Credit for any lessons owed can be used within 18 months from the date of the cancellation. Any lessons owed must be booked in advance and are subject to availability.

 

Accommodation

The accommodation listed on the website is purely a guide. Alive Surf School does not make any claims to the standard of the accommodation, nor accepts any responsibility for problems that arise during their stay, from the accommodation listed on the website.

 

Participation Liability and Other Important Information

The activity of surfing carries with it a degree of risk both to people and property, even if enjoyed under proper supervision by qualified instructors

All course members must make us aware of any medical conditions, illnesses or allergies they may have and any prescribed medication they are taking on the booking form at the time of booking.

No-one should participate in any surfing lesson if they are suffering from a heart condition or if they are pregnant. In no circumstances can a participant be under the influence of alcohol or illegal drugs at the time of the lesson.

All course members must agree to abide by all instructions and decisions that the Alive Surf School and its instructors make in order to secure the safety and comfort of all participants.

Course members will have the use of Alive Surf School equipment during their lesson times only. While Alive Surf School takes all reasonable measures to ensure the safety and good condition of that equipment, course members are responsible for immediately reporting any damage caused to the equipment or which becomes apparent whilst the equipment is in their possession.

Alive Surf School does not seek to limit or exclude any liability for personal injury or loss of life which may occur as a result of its own negligence or that of its employees. Alive Surf School assumes no liability in respect of any personal injury, loss, damage, consequential loss or third party claims which occur through no fault of its own and/or its employees.

All other liability or conditions implied by law are excluded to the fullest extent.

 

Participation Form

Alive Surf School has operated over an 11 year period and provided over 11,000 surfing lessons while maintaining a 100% safety record.

It should be acknowledged, however, that surfing, as with all sports, has the danger of personal injury or death. Any participants should be aware of and accept these risks and be responsible for their own actions and involvement.

  •   Please declare any medical conditions, allergies or significant disabilities

  •   Print name

  •   Sign name

  •   Emergency contact